Safe Payment
Please read these Terms of Use ("Terms") carefully before using our website and services. These Terms govern your access to and use of the hirehack.co.uk platform ("Platform"), which allows users to access personalized job recommendations, track their applications, and receive job-related content and services. By accessing or using our Platform, operated by HireHack AI LTD - UK LTD, Company Nr. 15710263, located at 85 GREAT PORTLAND STREET, FIRST FLOOR, LONDON, UNITED KINGDOM, ENGLAND W1W 7LT, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our Platform.
By accessing or using our Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as any additional terms and conditions and policies on our website.
"Company" refers to HireHack AI LTD - UK LTD, Company Nr. 15710263, located at 85 GREAT PORTLAND STREET, FIRST FLOOR, LONDON, UNITED KINGDOM, ENGLAND W1W 7LT.
"Platform" refers to the hirehack.co.uk website and services that provide personalized job recommendations, application tracking, and job-related content.
"User" refers to any individual who accesses or uses our Platform.
"User-Generated Content" refers to any content, including job application data, comments, or other materials, created or uploaded by users on our Platform.
By using our Platform, you represent and warrant that you are of legal age in your country of residence to enter into these Terms. Our Platform is intended for use by individuals who are at least 18 years old. If you are under the age of 18, you must obtain the consent of a parent or legal guardian before using our Platform.
Our Platform provides users with personalized job recommendations, application tracking, and job-related content and services. We reserve the right to modify, update, or discontinue any part of the Platform at our sole discretion.
To access certain features and services on our Platform, you need to create a user account. During the registration process, you will be required to provide accurate and complete information about yourself, as well as accept these Terms of Use alongside our Privacy Policy and Cookies Policy. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use or breach of security.
Your user account on our Platform is personal and non-transferable. You are responsible for all activities that occur under your account, including any User-Generated Content you create or upload. You agree not to use our Platform for any unlawful or unauthorized purposes.
If you do not use your user account on our Platform for a period of six (6) consecutive months, we reserve the right to block or suspend your account. Prior to taking such action, we may attempt to notify you through the contact information associated with your account. You acknowledge and agree that we shall not be liable to you or any third party for any blocking or suspension of your account due to inactivity.
Pricing: Some features and services on our Platform may be offered at a cost. The pricing for these features and services will be clearly displayed on our website. We reserve the right to modify the pricing at any time, but any changes will not affect prior purchases.
Methods of Payment: We accept various methods of payment, such as credit cards and debit cards. The available payment methods will be displayed during the checkout process.
Account Top-Up: You may have the option to top up your account with funds for easier and faster payment processing. The instructions for account top-up will be provided on our website.
Taxes: You are responsible for any applicable taxes or duties imposed on your purchases. The total purchase amount displayed on our website may not include taxes or other additional charges.
Third-Party Providers: We may use third-party payment processors to handle payment transactions. Your use of such third-party services is subject to their terms and conditions.
Upon successful completion of your purchase of any digital products or services, you will receive access to the purchased items directly through your account within 1-3 business days. We make every effort to ensure the timely delivery of your digital purchases. However, there may be instances where delivery times are longer than anticipated due to factors beyond our control, including network congestion, technical issues, or other unforeseen circumstances. We appreciate your patience and understanding during such occurrences.
You may cancel your order at any time before completing the payment. Once your payment has been processed and confirmed, the order cannot be canceled. To cancel an order, simply navigate to your shopping cart or checkout page and remove the items you no longer wish to purchase. No further action is required.
If you do not want to accept the order and want to request a refund after payment, please see our Refund Policy.
We strive to provide a satisfying user experience. You are eligible for a refund under the following conditions:
We do not typically offer refunds for the following circumstances:
In order to claim a refund, please contact us via the email provided in these Terms and provide the following information:
If your refund request is approved, we will issue the refund using the same payment method you used for the original purchase. The refund will be processed promptly, but it may take several business days for the refund to appear in your account, depending on your payment provider.
Ownership: You retain ownership of any User-Generated Content you create or upload on our Platform. However, by uploading or sharing User-Generated Content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, adapt, publish, and display such content for the purpose of providing and improving our Platform.
Responsibility: You are solely responsible for the User-Generated Content you create or upload on our Platform. You represent and warrant that you have all necessary rights, permissions, and consents to use and share such content. You agree not to upload or share any content that infringes upon the intellectual property rights or privacy rights of others, or that is illegal, obscene, defamatory, or otherwise objectionable.
Monitoring and Removal: We have the right, but not the obligation, to monitor and moderate User-Generated Content on our Platform. We may remove or disable any User-Generated Content that violates these Terms or is deemed inappropriate, without prior notice.
You agree not to engage in any of the following prohibited actions while using our Platform:
We reserve the right to suspend, terminate, or restrict your access to our Platform at any time, without prior notice or liability, for any reason whatsoever, including but not limited to a violation of these Terms.
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the courts of England and Wales.
We may modify or update these Terms from time to time. Any changes will be effective upon posting the revised Terms on our website. Your continued use of our Platform after the effective date of the revised Terms constitutes your acceptance of the changes.
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
These Terms constitute the entire agreement between you and us regarding the use of our Platform and supersede any prior agreements or understandings.
If you have any questions or concerns about these Terms, please contact us at support@hirehack.co.uk.
Effective Date: 22.05.2024